Privacy Policy

1. Introduction

TaskoBid ("we", "our", "us") operates an AI-powered hyperlocal task-bidding platform that connects customers with service providers across India. We take your privacy seriously and are committed to transparency about our data practices.

By using TaskoBid, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

3. How We Use Your Information

We use your information for the following purposes:

• Account Management: Create and manage your TaskoBid account
• Service Matching: Connect customers with suitable service providers based on location, requirements, and ratings
• Bidding System: Enable transparent bidding and pricing
• Payments: Process secure transactions through trusted payment gateways
• AI Improvements: Enhance system performance and recommendations using machine learning
• Security: Prevent fraud, abuse, and unauthorized access
• Communications: Send updates, notifications, offers, or important service changes
• Customer Support: Respond to inquiries and resolve disputes
• Analytics: Understand usage patterns and improve user experience

4. Sharing of Information

We may share your data with trusted third parties in the following circumstances:

Service Providers

When you post a task, relevant job details (description, location, requirements) are shared with service providers to enable bidding. We never share your phone number until you accept a bid.

Payment Partners

Payment information is securely transmitted to third-party payment gateways (such as Razorpay, PayU, or similar) for transaction processing. We do not store complete payment card details.

Analytics & Performance

We use third-party analytics tools (like Google Analytics, Firebase) to understand app usage and improve performance.

Legal Requirements

We may disclose information if required by law, court order, or government authorities.

5. Data Security

We implement robust security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Secure Servers: Data is stored on secure, monitored server infrastructure
• Access Controls: Limited internal access to personal data
• Payment Security: PCI-DSS compliant payment processing
• Regular Audits: Ongoing security assessments and improvements
• Two-Factor Authentication: Available for account protection

While we strive for maximum security, no system is 100% secure. Users should also take precautions to protect their accounts.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. Data may also be retained to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records

You may request account deletion at any time. Upon deletion, we will remove or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Privacy Rights

You have the following rights regarding your personal data:

To exercise these rights, contact us at support@taskobid.in

8. Cookies & Tracking

TaskoBid uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve performance and user experience
• Deliver personalized content

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

9. Third-Party Services

TaskoBid may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

10. Children's Privacy

11. International Users

TaskoBid primarily operates in India. If you access our platform from outside India, your data may be transferred to and stored in India. By using TaskoBid, you consent to this transfer.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Significant changes will be communicated through:

• In-app notifications
• Email to registered users
• Website announcement

Continued use of TaskoBid after changes constitutes acceptance of the updated Privacy Policy.

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours and provide information about:

• The nature of the breach
• Data potentially affected
• Steps we're taking to address it
• Actions you should take